5 simple ways to improve your customer service with big data

5 simple ways to improve your customer service with big data

In every organization, customer service must be a key strategic element for the whole business. Although this isn’t a new discovery, providing excellent customer service today is much more demanding than it was 10 or 20 years ago. A few years ago, face-to-face... read more
6 big data capabilities everyone in Telecoms should be using

6 big data capabilities everyone in Telecoms should be using

Data, data, and even more data! The truth is that Telecoms are sitting on a goldmine of customers’ information. They have plenty of data in their databases and locked up in boxes or files that they’re not exploring and not taking any commercial or business advantage.... read more
Video: Making Data Analytics Work

Video: Making Data Analytics Work

By now, industries recognize that big data and analytics can boost productivity, make processes more visible, and improve predictions of behavior. “Analytics will define the difference between the losers and winners going forward,” says McKinsey Director... read more
DataSonar at IMShare Conference 2017

DataSonar at IMShare Conference 2017

Our COO, Ricardo Ribeiro (left), on stage at the IMSHARE Conference talking about Big Data and how companies should follow a hybrid approach to Analytics. DataSonar is changing the analytics paradigm with a full-stack platform that delivers top performance and... read more
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